Not Happy With Your Order?
Not Happy With Your Order and Want to Return It, Read This
Just Dandy Stuff has a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please be mindful of the date you ordered your product to be eligible for a return.
For a return, exchange or refund, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you must first contact Just Dandy Stuff at returns@justdandystuff.com. Once your request is received and reviewed and if your return is approved, Just Dandy Stuff will send you instructions by email on how and where to send your package. You will not be credited for the item without first requesting a return and receiving a response, so please do not try to send the package back to us. As soon as Just Dandy Stuff receives the product you are returning, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too, so please be patient.
Please get in touch with us if you have questions or concerns about your specific issue or item by sending an email to support@justdandystuff.com. We will do everything we can to correct any problems with the orders.
Unfortunately, we cannot accept returns on sale items or gift cards. If there is an issue, contact us at support@justdandystuff.com and we’ll do our best to try to address and accommodate any issues you may have.
Oh No, My Product is Damaged! What do I do?
Please inspect your Just Dandy Stuff order as soon as you receive it and contact us immediately by email to support@justdandystuff.com if you find an item is defective, damaged or if you have received the wrong item, so that we can evaluate the issue and make it right.
In summary, send request for refund to returns@justdandystuff.com and questions about an order to support@justdandystuff.com.